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Q: Poukisa mwen bezwen verifye kont mwen an e kijan pou m fè sa?

Kounye a, tout boutik sou entènèt yo oblije konfòme yo avèk estanda regilasyon Gaming Board of the Bahamas yo, ki stipile ke tout kliyan nou yo dwe soumèt de (2) fòm idantifikasyon ki soti nan gouvènman an ak yon bòdwo sèvis piblik ki verifye adrès lakay aktyèl yo. Si ou pa fè sa, n ap oblije fèmen kont ou epi pa gen okenn eksepsyon. Pou soumèt dokiman ou yo, tanpri vizite Salon Sèvis Kliyan nou an epi n ap gide ou nan pwosesis la byen vit e fasilman.

Q: Kisa mwen ta dwe fè si mwen bliye kont mwen an oswa kòd PIN mwen an?

Senpleman kontakte Depatman Sèvis Kliyan nou an si ou bezwen asistans. Sepandan, ou ka retabli detay yo tèt ou tou lè w klike sou onglet "Bliye detay". Ranpli tout detay ki nesesè yo epi peze "Voye". Nouvo detay koneksyon ou yo ap voye ba ou pa imèl.

Q: Kisa mwen ta dwe fè si gen yon pwoblèm ak yon jwèt oswa si mwen dekonekte sibitman sou sit la?

Rapòte pwoblèm nan bay Sèvis Kliyan pi vit posib. Li trè itil tou pou pran yon kopi ekran jwèt la nan moman erè a te rive. Pa egzanp, si jwèt la bloke pandan yon wonn bonis oswa yon vire, voye yon mesaj oswa yon imèl ban nou epi tache kopi ekran an ki montre lè jwèt la te bloke a, pou li ka ede nou detèmine poukisa sa te rive.

navigate_nextPoukisa mwen bezwen verifye kont mwen an e kijan pou m fè sa?

navigate_nextKisa mwen ta dwe fè si mwen bliye kont mwen an oswa kòd PIN mwen an?

navigate_nextKisa mwen ta dwe fè si gen yon pwoblèm ak yon jwèt oswa si mwen dekonekte sibitman sou sit la?

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